Every cause-focused venture has a story to tell. Whether it’s an annual report, a fundraising campaign, or a social media post, storytelling is at the heart of mission-driven work. But in a world where impact is often measured in numbers—donations, impressions, and engagement—it’s easy to fall into the trap of sensationalism, where stories exploit rather than empower and individuals become case studies rather than people.
The Dignified Storytelling Handbook, serves as a guidepost for nonprofits seeking to be ethical, inclusive, and human-centered in how they share stories. This isn’t just about best practices—it’s about fundamentally rethinking how we honor the people whose lives and struggles we seek to amplify and partner with toward a brighter future.
“Dignified Storytelling”, is a framework and school of thinking that challenges organizations to shift from narratives of pity and sympathy to narratives of power and empathy, ensuring that the dignity of those being represented remains intact, and the hope we are striving for shines through.
What Is Dignified Storytelling?
Dignified storytelling prioritizes respect, agency, and authenticity when sharing narratives about individuals and communities. It goes beyond consent and into co-creation, ensuring that their voices are amplified and that the community is an active participant in how their experiences are represented.
The approach is rooted in three core principles:
- Respect for the Storyteller: The person at the center of the story has the right to shape how they are portrayed, what is shared, and how it is used.
- Accuracy and Authenticity: Stories should reflect reality, avoiding exaggeration, distortion, or editing for the sake of impact.
- Balance and Nuance: Every individual’s experience is multi-dimensional, and storytelling should avoid reducing people to their struggles, but amplify their unique worth, resilience, and voice.
Why It Matters: Beyond Clicks and Donations
We live in an era where virality can drive visibility and funding for a cause. Emotional storytelling works—there’s plenty of data proving that narratives that evoke empathy lead to increased donations (Small et al., 2007). However, there’s a fine line between evoking empathy and trying to manipulate emotions to drive action.
For example, an organization providing aid in refugee camps may use stark, distressing images of malnourished children with hollow eyes to elicit support. While such imagery may trigger an immediate emotional response and, in turn, donations, it can also reinforce harmful stereotypes that strip individuals of their complexity and dignity.
A dignified approach might be to highlight stories of resilience—how a refugee entrepreneur started a business out of the camp, how a mother rebuilt her family’s life after displacement, or how young students are shaping their futures despite adversity.
Common Pitfalls in Cause Focused Storytelling
If you’ve worked in a mission-driven space, you’ve likely encountered storytelling pitfalls.
Here are some pitfalls and how to avoid them:
- The “Savior” Narrative
Centers the donor, organization, or “hero” in a way that overshadows the people being helped.
Solution: Shift the focus. Instead of “We provided clean water to 500 families,” try “Mariam no longer walks five miles for water—now she has time to attend school.”
- The Poverty Trap
Using dehumanizing imagery or exaggerated despair to elicit sympathy.
Solution: Choose images that reflect strength, agency, and resilience rather than just suffering. Let subjects approve how they’re represented and instill messages of empathy.
- Lack of Informed Consent
Assuming that a signature on a release form means true consent.
Solution: Engage subjects in the storytelling process—explain how their stories will be used and give them the option to say no at any stage.
- One-Dimensional Portrayals
Focusing solely on hardship without acknowledging the full humanity of the person.
Solution: Tell well-rounded stories. People are not just their struggles—they have hopes, dreams, humor, and skills.
The Role of Ethical Storytelling
So, what can cause-focused ventures do to ensure they practice dignified storytelling?
- Integrate Ethical Storytelling into Organizational Culture: Dignified storytelling shouldn’t be an afterthought—it should be embedded in content strategies, fundraising, and communications policies.
- Train Staff and Partners: Educate teams on ethical storytelling principles and ensure that photographers, videographers, and content creators are aligned with dignity-first storytelling.
- Empower Story Subjects: Give people control over their narratives. Offer them opportunities to review content before publication and ensure they understand the impact of their participation.
- Engage in Reflexive Practice: Continuously evaluate storytelling approaches. Ask: Are we amplifying voices or speaking for others? Are we reinforcing stereotypes or challenging them? Are we prioritizing dignity over impact metrics?
Dignified Stories Are Transformational
The power of storytelling is undeniable. Stories drive change, mobilize communities, and shape public perception. But with that power comes responsibility. Ethical storytelling is not just a checkbox—it’s a commitment to honoring the dignity of those whose voices we amplify.
The Dignified Storytelling Handbook states that “Stories have the power to build bridges or deepen divides.” As we become more mindful and aware, we can tell beautiful stories that will close the gap of disparity, misunderstanding, and exclusion. These stories will amplify the voices that need to be heard and nudge us closer to empathy and peace.
The next time you prepare a fundraising campaign, draft an impact report, or post on social media, ask yourself: Is this story dignified? If the answer is yes, you’re on the right path toward more ethical storytelling and a more just and peaceful world.
References:
- Dignified Storytelling Handbook. (2021): https://dignifiedstorytelling.com/wp-content/uploads/2021/12/Dignified-Storytelling-Handbook-English-Dec-2021.pdf
- Small, D.A., Loewenstein, G., & Slovic, P. (2007): Sympathy and callousness: The impact of deliberative thought on donations to identifiable and statistical victims. Organizational Behavior and Human Decision Processes, 102(2), 143-153.